Frequently Asked Questions

What is Cyber Security Insurance?

As technology advances, data breaches and other cybercrimes have become increasingly common. Cyber Liability insurance protects your company should a security breach occur involving sensitive customer information including Social Security numbers, credit card numbers, account numbers, driver’s license numbers, and health records.

What is General Liability Insurance?

Professional & General Liability Insurance provides coverage for your business against claims for personal injury, property damage, or bodily injury. If your business provides a professional service, regularly gives advice to clients, or is requested by a client to have insurance, you should consider Professional & General Liability Insurance coverage.

What is Professional Liability Insurance?

Professional & General Liability Insurance provides coverage for your business against claims for personal injury, property damage, or bodily injury. If your business provides a professional service, regularly gives advice to clients, or is requested by a client to have insurance, you should consider Professional & General Liability Insurance coverage.

How do I contact NOW Insurance customer service?

You can either:

• Select the “Contact Us” button from the top menu on every page and complete an email to customer service
• Email customer service directly at customerservice@NOWinsurance.com

How do I report a claim?

Log into your account and follow the instructions for how to report a claim.

How do I get a copy of my Certificate of Insurance?

There are a couple of ways:

• At the top right of every page, click the “log into account” button. Log into your account and have the certificate emailed or downloaded to you.
• Select “contact us” from menus and request a Certificate be sent to you

I do not see my profession or business type anywhere on the website. Can I still get insured?

While NOW insures many types of businesses, we do not cover the entire market.  We will be adding many more classes in the coming months. Please visit the website again or leave a message with the customer service department.